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Legal · Privacy

Privacy policy — what we collect, why, and how to delete it.

Plain-English summary at the top, GDPR/CCPA-mapped detail below. No dark patterns, no hidden third-party sharing, no ad-tech pixels dropped without consent.

Summary

Plain-English version

We collect the minimum data needed to license the plugin, deliver support and improve the product. We do not sell data, do not run behavioural ad pixels by default, and honour deletion requests within 30 days.

Data collected

What we store and why

Account data

Email, name, company (optional), billing address. Needed to issue a license and comply with tax law.

License telemetry

Domain, WP version, plugin version, active modules. Used to route bug fixes and expire abused keys.

Support data

Tickets, screenshots and log files you share. Retained for 24 months unless you request earlier deletion.

Analytics

Privacy-first product analytics with IP truncation. No cross-site tracking, no ad networks, no fingerprinting.

Your rights

GDPR & CCPA

You can export or delete your data at any time from the account dashboard, or by emailing privacy@wbpomniseo.com. We reply within 5 business days and complete deletion within 30.

Sub-processors

Who we share data with

Payment (Stripe/Paddle), email (Postmark), hosting (Cloudflare), support (Front). Full DPA available on request. We do not share data with ad networks or data brokers.

Cookies

What runs before consent

Only strictly-necessary cookies (session, CSRF, consent state). Analytics and marketing cookies fire only after explicit opt-in — see the cookie banner at the bottom of every page.

Common questions

Do you sell my data?
No. We have never sold customer data and have no plans to. This is a paid product — the customer is the customer, not the product.
How do I delete my account?
Log in, open Account → Danger Zone → Delete Account. All license data, telemetry and support tickets are purged within 30 days.
Where is data stored?
EU (Frankfurt) primary, US (Virginia) failover. You can request EU-only pinning on the Growth tier and above.