Walkthrough
- Confirm which plan you're on by opening WBP Omni SEO Pro → License. The answer below assumes an active Pro license.
- If the answer involves credits or usage, check the Usage dashboard first — most billing questions resolve there without a support ticket.
- Apply the resolution described in this article. If it does not match your situation, open the related article at the bottom of this page.
Pro tips
- Screenshots help. If you contact support after reading this, include a screenshot of the WBP license screen and the exact error text.
- Refund and credit rules are enforced automatically — the support team cannot override them mid-cycle, so read the terms before requesting.
Where this fits
This is one of 44 answers in our FAQ. Related questions on billing, credits, and licensing are cross-linked below.